Posts Tagged ‘iwebtrack’

iWebtrack...a belated Christmas story.

iWebtrack.  Bad company or bad people? After my last installment lashing out at iWebtrack for never responding to my many requests for an explanation for their continued charges after obviously opting out of their free trial, I thought I would register for another trial account just to see if customer service was in a coma [...]

About Joe Ford

Joe Ford is a Managing Partner at Netvantage Marketing. In addition to overseeing day to day business operations of Netvantage, he directs paid search strategy for over 14 paid search clients. Ford is on the Lansing Chamber Board of Directors, and the Executive Board of the Capital Area IT Council.

Read More
 

IWebtrack, an exercise in poor customer service

People who know me well will tell you that when I am not feeling well or injured, I whine a lot.  I have many old sports injuries that nag, and I will gladly complain about them.  Outside of that, though, I don't complain much...unless it is warranted. This brings me to web analytics provider IWebtrack.  [...]

About Joe Ford

Joe Ford is a Managing Partner at Netvantage Marketing. In addition to overseeing day to day business operations of Netvantage, he directs paid search strategy for over 14 paid search clients. Ford is on the Lansing Chamber Board of Directors, and the Executive Board of the Capital Area IT Council.

Read More