It Takes One Person: The Power of the Internet and Social Media on Brand Image
Back then, if someone had a bad experience with a company, what happened? They could stop purchasing from the company and pass on negative comments to friends. They could inform the BBB. If an issue was big enough, perhaps the media heard about it. However, all those things take time and most comments may not [...]
About Alyssa Zandi
Alyssa Zandi is an Online Marketing Intern for Netvantage Marketing, where she spends the bulk of her time working with social media, writing blogs and articles, and assisting with other SEO-related tasks. Connect with her on Google+ or Twitter.
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